Chapter 1: The Psychopathology of Everyday Things
Reference:
The Design of Everyday Things
By Donald A Norman
Published 1998
Summary:
The author discusses the failures of some designs, such as a door, projector, and telephone. He states that everyday things are sacrificing good design for complexity. Dr. Norman explains that the lack of visibility is causing most, if not all, of these problems.
Discussion:
I definitely agree with Dr. Norman. I have too often gone to a door with a handle and pulled, only to find out it is a push. If a product cannot be easily used properly, then it is poorly designed in my opinion.
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