Chapter 7: User-Centered Design
Summary:
This final chapter combines all the information from the previous chapters into one recommendation on how to design things. The seven principles for transforming difficult tasks into simple ones are use knowledge in the head and in the world, simplify structure of tasks, make things visible, get the mappings right, exploit power of constraints, design for error, and finally when all else fails, standardize.
Discussion:
I felt like this was reading the rest of the chapters all over again. I think this book could have been condensed into the first and last chapters, and that's it.
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